Privacy policy

Last updated October 20, 2026

Who we are

LarkLocal builds and manages websites and lead follow-up tools for local service businesses. We are based in Calgary, Alberta, Canada. Questions about this policy can go to [email protected].

What we collect

When you contact us or book a call, we collect what you give us: your name, business name, email, phone number, website, and any message you send. We also collect basic, privacy-friendly analytics about how visitors use this site, such as pages viewed and approximate location, without advertising cookies.

How we use it

We use your information to reply to you, schedule calls, provide our services if you become a client, and improve this website. We do not sell your information.

Who we share it with

We use trusted service providers to run our business, such as our website host, our scheduling and messaging platform, and our payment processor. They only receive what they need to provide their service to us.

Client data

For our clients, we set up tools that collect their own customers' enquiries. That information belongs to the client. We process it only to provide our services and never use it for our own marketing.

How long we keep it

We keep enquiry information for as long as needed to respond and for reasonable business records, then delete it. You can ask us to delete your information at any time.

Your rights

You can ask to see, correct or delete the personal information we hold about you by emailing [email protected]. You can also unsubscribe from any marketing message we send.

Changes

If we change this policy, we will update the date at the top of this page.